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Terms & Conditions

Last updated: 29 April 2026


Welcome to the website of Luxe Palazzo Interiors SARL (“LPI”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website, content, communication channels, inquiry forms, documents, proposals, and services. By using this website or contacting LPI, you agree to these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use this website or submit any project inquiry.

1. About Luxe Palazzo Interiors

Luxe Palazzo Interiors SARL provides FF&E procurement coordination services for luxury residential, hospitality, branded real estate, and selected high-end projects. Our services may include procurement feasibility reviews, supplier coordination, RFQ support, quotation follow-up, approval tracking, lead-time monitoring, procurement documentation, and coordination with appointed project partners. LPI is not an interior design studio, fit-out contractor, logistics provider, warehouse operator, importer of record, customs broker, or insurance provider.

2. Website Purpose

The information on this website is provided for general business and informational purposes only. Nothing on this website constitutes a binding offer, formal quotation, professional legal advice, financial advice, customs advice, logistics advice, or technical project certification. Any engagement with LPI is subject to written confirmation, agreed scope, commercial terms, and, where applicable, a signed proposal, service agreement, or purchase order.

3. Services Provided by LPI

LPI may provide one or more of the following services, depending on the agreed project scope:

  • FF&E procurement feasibility review
  • Multi-brand supplier coordination
  • RFQ preparation and supplier follow-up
  • Quotation comparison and commercial clarification
  • Supplier and category mapping
  • Approval tracking between project stakeholders
  • Lead-time review and procurement risk flagging
  • Procurement documentation control
  • Production-status follow-up with suppliers
  • Coordination with appointed logistics or freight partners
  • Procurement reporting and close-out summaries

The exact scope of services will be defined separately for each project.

4. Services Not Provided by LPI

Unless expressly agreed in writing, LPI does not provide:

  • Interior design, concept design, or styling services
  • Architectural, engineering, or technical design services
  • Site supervision, installation, fit-out, or construction works
  • Warehousing, storage, or inventory holding
  • Freight, shipping, customs clearance, or insurance services under LPI’s name
  • Importer-of-record responsibilities
  • Manufacturing or production services
  • Product warranties under LPI’s name
  • Guaranteed supplier availability, production dates, or delivery dates
  • Legal, tax, customs, or financial advice

These responsibilities remain with the appointed project partners, suppliers, freight forwarders, consultants, contractors, or client representatives.

5. Project Inquiries

When submitting a project inquiry, you agree to provide accurate and complete information, including project location, project type, project stage, estimated FF&E scope, selected suppliers if any, timeline, and main procurement requirements. LPI reserves the right to decline any inquiry that is incomplete, outside its scope, commercially unsuitable, legally sensitive, or not aligned with its services. Submitting an inquiry does not create a client relationship, service agreement, exclusivity, obligation to respond, or obligation for LPI to accept the project.

6. Proposals, Fees, and Engagement

Any proposal issued by LPI is based on the information available at the time of preparation. Unless otherwise stated in writing:

  • Proposals are valid only for the period stated in the proposal.
  • Fees are based on the defined scope of work.
  • Any additional scope, urgent request, major revision, or additional supplier coordination may require additional fees.
  • Work begins only after written approval and payment of any required advance fee.
  • Fees paid for services already started or completed are non-refundable.

Payment terms, currency, taxes, expenses, and invoicing conditions will be defined in the relevant proposal or agreement.

7. Supplier Quotations and Product Information

Supplier quotations, product prices, technical data, lead times, availability, finishes, dimensions, production terms, payment terms, delivery terms, and warranty conditions are provided by third-party suppliers. LPI may coordinate, organize, compare, or communicate this information, but it does not guarantee the accuracy, continuity, availability, or final confirmation of third-party supplier information unless expressly confirmed in writing by the relevant supplier. Final product selection, supplier approval, commercial acceptance, and order confirmation remain the responsibility of the client or appointed decision-maker.

8. Lead Times and Delivery Dates

Any lead times, production dates, readiness dates, shipment dates, or delivery estimates communicated by LPI are based on supplier or third-party information available at the time. LPI does not guarantee delivery dates, production schedules, customs timelines, freight performance, site readiness, or third-party execution. LPI shall not be liable for delays caused by suppliers, manufacturers, logistics providers, customs authorities, contractors, client approvals, payment delays, force majeure events, or other circumstances outside LPI’s direct control.

9. Client Responsibilities

The client is responsible for:

  • Providing accurate project information
  • Confirming decision-makers and approval workflows
  • Reviewing and approving specifications, finishes, quantities, and quotations
  • Ensuring that design, architectural, technical, site, and installation requirements are properly handled by the appointed professionals
  • Paying suppliers, service providers, and LPI according to agreed terms
  • Appointing freight, customs, insurance, installation, and site partners where required
  • Reviewing all supplier terms before order confirmation

Delays in client approvals, missing information, unclear responsibilities, or late payments may affect procurement timelines and project outcomes.

10. Third-Party Suppliers and Partners

LPI may communicate with suppliers, brands, freight partners, consultants, contractors, or other third parties on behalf of the client, within the agreed scope. Unless expressly stated in writing, LPI does not act as the legal representative, agent, importer, distributor, contractor, or guarantor of any third party. Any contract, warranty, invoice, delivery term, payment obligation, or claim related to a third-party product or service remains between the client and the relevant third party, unless otherwise agreed in writing.

11. Intellectual Property

All content on this website, including text, structure, visuals, documents, service descriptions, brand language, reports, templates, graphics, and layout, is the property of LPI or used under appropriate authorization. You may not copy, reproduce, modify, distribute, publish, or use any website content, document, template, or material for commercial purposes without prior written consent from LPI. Any project-specific documents prepared by LPI remain LPI’s intellectual property unless otherwise agreed in writing. Clients may use delivered documents only for the project for which they were prepared.

12. Confidentiality

Information shared by clients with LPI may be treated as confidential when it relates to project budgets, supplier pricing, private residences, commercial plans, specifications, or unpublished project information. LPI will use reasonable care to protect confidential project information and will not intentionally disclose such information to unrelated third parties, except where required to perform the agreed services, comply with legal obligations, or obtain professional advice. If a stricter confidentiality arrangement is required, a separate non-disclosure agreement should be signed.

13. Website Accuracy

LPI aims to keep website information accurate and up to date. However, we do not guarantee that all website content is complete, current, error-free, or suitable for every project or jurisdiction. We may update, remove, or modify website content at any time without prior notice.

14. Limitation of Liability

To the maximum extent permitted by applicable law, LPI shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profit, loss of business opportunity, project delay, supplier failure, product defect, customs delay, freight issue, or third-party non-performance. LPI’s liability, if any, shall be limited to the fees paid directly to LPI for the specific service giving rise to the claim, unless otherwise required by applicable law or agreed in writing. Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

15. Force Majeure

LPI shall not be responsible for delays or failure to perform caused by events outside its reasonable control, including supplier delays, manufacturing issues, transport disruption, customs delays, political instability, war, strikes, natural disasters, pandemics, cyber incidents, power failures, regulatory changes, or other force majeure events.

16. Links to Third-Party Websites

This website may contain links to third-party websites, supplier websites, social media platforms, or external resources. These links are provided for convenience only. LPI is not responsible for the content, policies, accuracy, availability, or practices of third-party websites.

17. Privacy and Personal Data

When you contact LPI or submit an inquiry, LPI may collect personal and project-related information such as your name, company, role, email address, phone number, project location, and project details. This information is used to review your inquiry, communicate with you, prepare proposals, and provide services where applicable. Personal data is handled in accordance with applicable data protection requirements. A separate Privacy Policy may provide further details on how personal data is collected, used, stored, and protected.

18. Changes to These Terms

LPI may update these Terms & Conditions from time to time. The updated version will be published on this page with a revised “Last updated” date. Continued use of the website after updates means you accept the revised Terms & Conditions.

19. Governing Law and Jurisdiction

Unless otherwise agreed in writing, these Terms & Conditions shall be governed by the laws of Lebanon. Any dispute arising from the use of this website or LPI’s services shall be subject to the competent courts of Lebanon, unless another jurisdiction or dispute-resolution mechanism is expressly agreed in a signed contract.